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Virgie Dow

Unit Administrative Assistant

Office Management

Adheres to University and departmental policies and procedures and disseminates information while keeping other staff adequately informed.

Serves as VT HR Unit Leave Representative maintaining Unit sign-out log and keeping staff informed of upcoming report deadlines.

Prioritizes and completes administrative work.

Provides timely complete and accurate reports, such as travel reimbursement forms, leave forms, monthly county reports, etc.

Follows University records management policies for retention, archiving, and destruction.

General Clerical

Accurately performs within established deadlines a variety of duties including, but not limited to, word processing, duplication, compilation, mailing, correspondences and other media.

Records minutes of staff conferences and ELC meeting minutes.

Maintains 4-H enrollment and other databases.

Handles confidential and sensitive information in an appropriate manner and in accordance with University policies and procedures.

Coordinates resources, prioritizes work, and arranges schedules to complete assignments by established timelines.

Clientele Contact

Provides services to callers and visitors in a respectful, accurate, timely, and clearly communicated manner.

Uses good understanding of the University/department's programs and services to make appropriate referrals and help callers/visitors locate assistance while maintaining daily log of telephone calls, visitors and mailings.  

Solicits and uses clientele feedback to improve customer service.

Financial and Budget

Assist Unit Coordinator in managing budget allocations by verifying and reconciling monthly accounting reports.

Complies with University and department policies and procedures.

Accurately completes forms and reports by established deadlines.

Track funds, monitors account balances, and pays bills promptly so that the department complies with the University's prompt pay requirement.

Maintains records so that transactions can be audited.

Manages local agency and unit operating funds.

EDUCATION:

1993  Saint Paul’s College, Lawrenceville, Virginia, BS, Organizational Management.

1985  Southside Virginia Comm. College, Alberta, Virginia, AAS, Secretarial Science.

 EXPERIENCE:

1988 – Present  Unit Administrative Assistant, Brunswick County Extension Office

AWARDS

1999    Epsilon Sigma Phi, State Award of Meritorious Support Service

2009    20-Year Service Award